Privacy Policy

Last updated: March 4, 2026

1. Introduction

Connx ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our networking platform (the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us when you register, create a profile, use our Service, or communicate with us. This may include:

  • Account Information: Email address, name, password (encrypted), and authentication information from OAuth providers (Google, LinkedIn)
  • Profile Information: First name, last name, business/company name, title/role, industry, location (city, zip code), professional description, photos, and video introductions
  • Contact Information: Phone number, email address
  • Professional Information: Industry category, professional goals, networking preferences, credentials, certifications, and social media links
  • Communication Content: Messages sent through the platform, meeting requests, and feedback
  • Event Information: Event RSVPs, attendance, and preferences
  • Preferences and Settings: Privacy settings, notification preferences, and matching preferences

2.2 Information Automatically Collected

When you use our Service, we automatically collect certain information about your device and usage, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent on the Service)
  • Log information (access times, error logs)
  • Cookies and similar tracking technologies

2.3 Information from Third-Party Services

If you choose to authenticate using OAuth providers (Google or LinkedIn), we receive information from those services, such as your name, email address, and profile picture, in accordance with your privacy settings on those platforms.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Create and manage your account and profile
  • Match you with other professionals based on your preferences and goals
  • Facilitate introductions and connections between users
  • Enable communication between users through the platform
  • Send you notifications about matches, messages, connection requests, and events
  • Provide customer support and respond to your inquiries
  • Send administrative information, such as updates to our terms or privacy policy
  • Analyze usage patterns and trends to improve our Service
  • Detect, prevent, and address technical issues, fraud, or security concerns
  • Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We share your information in the following circumstances:

4.1 With Other Users

Your profile information, including name, business name, title, industry, description, photos, and other information you choose to make visible, will be visible to other users on the platform. This is necessary for the networking functionality of our Service.

4.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and data storage providers (Supabase)
  • Email service providers
  • Analytics providers
  • Payment processors (if applicable)

These service providers are bound by confidentiality obligations and are only permitted to use your information to provide services to us.

4.3 For Legal Reasons

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process.

4.4 With Your Consent

We may share your information in other ways with your explicit consent or at your direction.

4.5 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure password storage using industry-standard hashing algorithms
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Secure hosting infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can access and review your personal information through your account settings
  • Update: You can update your profile information at any time through your account settings
  • Delete: You can request deletion of your account and associated data by contacting us or using the account deletion feature in your settings
  • Privacy Settings: You can control the visibility of your profile information and manage your privacy preferences through your account settings
  • Communication Preferences: You can opt out of promotional emails by adjusting your notification preferences, though we may still send you service-related communications

To exercise these rights, please contact us at support@connx.app or use the features available in your account settings.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files that are placed on your device when you visit a website. We use cookies for:

  • Maintaining your login session
  • Remembering your preferences
  • Analyzing Service usage and trends
  • Improving Service functionality

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Data Retention

We retain your personal information for as long as necessary to provide you with the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Connx. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through the Service if the changes are significant. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of personal information (we do not sell personal information). To exercise these rights, please contact us at support@connx.app.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

connx
Email: support@connx.app
Website: https://connx.app

By using Connx, you acknowledge that you have read, understood, and agree to this Privacy Policy.